IDOVEN

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Privacy Policy

IDOVEN 1903, S.L. with CIF B88119862 with address at C/ PRINCIPE DE VERGARA Nº128 ESC DERECHA PLANTA ENTREPLANTA, MADRID (MADRID), 28002 is the owner of the web site and responsible for the processing of personal data provided by users through this web site.

IDOVEN 1903, S.L. informs the users of this web site about its policy regarding the treatment and protection of personal data of users and clients that may be collected through the navigation and use of this web site.

The purpose of this document is to inform users about what we do with their personal data, how they are collected, what they are used for, their rights, and all the necessary information established by current regulations.

By using this website we understand that you have read and understood the information provided in relation to the processing of your personal data.

Our main objective is to process personal data in a lawful, loyal and transparent manner.

Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum required to send information about our products / services, to place orders, as well as to prepare the corresponding invoices, to report on the status of orders, to address complaints and any other management arising from the service provided through this website.

These purposes are based on legal principles of data processing collected by the regulations in force: for the execution of a contract or the provision of a service to users, for the fulfillment of legal obligations, for the legitimate interest, and with the consent of the users.

Data collected for the request of information through the web form

The personal data collected through the web form for the request of information are intended to send commercial information about our products and services.

The processing of the data in this specific case is legitimised by the express consent that you give us by accepting to send the information provided through the form.

Operations performed with personal data

The personal data are registered through the web and kept in electronic supports controlled and supervised by the person in charge of the treatment. The media have the necessary technical and organizational measures to ensure due confidentiality in the processing of data.

The personnel involved in data processing operations: access, editing, deletion, etc... are qualified for this and are trained and committed to our data protection policy.

Data retention

The personal data will be kept as long as necessary to meet the purpose / purposes for which they were collected.

Therefore, we will keep your personal information as long as a contractual and/or commercial relationship exists with you or as long as you do not exercise your right to suppress, cancel and/or limit the processing of your data.

In these cases, we will keep the information duly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some type of legal or contractual responsibility from its treatment, which must be attended to and for which its recovery is necessary.

Protection of minors

This website is not intended for underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

Recipients of your personal data

We inform users that their personal data will not be communicated to third parties, except when such communication of data is covered by a legal obligation or when, for the correct provision of the service or the execution of the contract, it is necessary to communicate their data to other responsible parties such as other companies of the group, which are in charge of the processing.

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given his express consent.

IDOVEN 1903, S.L. maintains strict criteria for the selection of data processors and is contractually committed with each one to comply and enforce the obligations established regarding data protection.

You can obtain more information about the processing of personal data by our organisation by clicking on the following link: Processing activities.

Exercise of rights

In accordance with the rights conferred by current legislation on the protection of personal data, users may exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by sending their request to the postal address indicated or to the e-mail contact@idoven.ai.

To exercise your rights you must identify yourself by presenting your ID card.

For any claim you can go to the same mail indicated. You may also contact the Spanish Data Protection Agency.